Email / Domain / DNS Setup

Professional setup for your business email, website domain, and DNS — done right from day one.







Your email and domain are the digital front door of your business.


We help you set up professional addresses (e.g. info@yourcompany.com), configure domain DNS records, and ensure email deliverability and security.


Whether you’re starting fresh or migrating systems, our bilingual team ensures clarity and control across platforms.


Common Issues / Use Cases

Misconfigured domains and email systems lead to spam issues, lost messages, and poor credibility.


We set everything up properly — verified, secure, and clearly documented.


Registering a new domain or transferring your existing one

Creating business email accounts (Microsoft 365, Gmail, Zoho, etc.)

Setting up DNS records (MX, SPF, DKIM, DMARC)

Verifying ownership with Google, Microsoft, or Chinese platforms

Custom subdomain setup (mail., shop., blog., etc.)

Troubleshooting domain-based delivery issues

How We Work

This streamlined process ensures clarity, accountability, and effective communication in both languages.

Submit ticket

Raise a ticket via phone, email or live chat


specialist acknowledges

Bilingual within SLA (average reply < 2 hours)

Support

Remote or on-site dispatch (Isle of Man)

Resolution

confirmation via report or follow-up

What’s Included

This service may include (depending on your needs):


  • Domain registration or transfer assistance

  • Business email platform setup with account provisioning

  • DNS configuration and best-practice records setup

  • Email security alignment (anti-spoofing, anti-spam)

  • Support with platform verification and branding

  • DNS management training or handover guide


Pricing & Engagement

One-off Support (Token-Based)

Ideal for quick fixes, diagnostics, or one-time troubleshooting

  • ✅ One-time registration: £100
  • ✅ Use token(s) for remote troubleshooting, diagnostics or onsite visit
  • ✅ Each token ≈ one hour; valid for 6 months
  • Ideal for non-subscription clients needing flexibility

Monthly Subscription

Ongoing bilingual IT support with SLA-backed response times

  • ✅ One-time registration: £100
  • ✅ Monthly support includes helpdesk access and configuration changes
  • ✅ Optional add-ons: weekend cover, monitoring, scheduled checkups
  • ✅ Cancel or scale anytime

Project-Based Engagements

For structured IT tasks with a fixed scope and timeline

  • ✅ One-time registration: £100
  • ✅ For audits, onboarding, security reviews, network installation, etc.
  • ✅ Includes planning, delivery milestones, and post-completion check-in
  • ✅ Suitable for office moves or full setup projects

FAQ

Yes — we can guide or complete the process depending on your preferred registrar and billing setup.

Yes — we can assist with providers such as Aliyun or Tencent as well as UK-based options.

For small businesses: Microsoft 365, Google Workspace, or Zoho Mail are most common — we’ll advise based on your needs.

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Yes — we can check DNS records and provide diagnostics for spam, rejection or delivery issues.

We can assist in configuring DNS for web, e-commerce, or mini-program deployment, including ICP-related setups.

Do you offer ongoing domain management?

Yes — via subscription or token-based support depending on frequency of changes.

Still have questions?​

Talk to a consultant